# Bewonder* > Bewonder is a UK creative consultancy specialising in branding, placemaking, customer experience (CX), digital strategy, and integrated marketing for the property and real estate sector. The agency partners with property developers, commercial real estate owners, asset managers, retail destinations, mixed-use developments, local authorities, and place owners to create distinctive brands, engaging destinations, and commercially successful places. ## About Industry: Creative consultancy; Property marketing; Property branding; Commercial real estate marketing; Place branding; Digital marketing; Placemaking; Customer experience (CX); Marketing communications. Primary audience: Property developers, commercial real estate companies, retail and mixed-use destinations, shopping centres, asset managers, local authorities, and place owners seeking to enhance destinations and customer experiences. Core services: Brand strategy & creative, digital strategy and website development, UX/UI, customer experience (CX), placemaking, marketing & communications, PR & content, signage & wayfinding, experiential activations, community engagement, campaign management, stakeholder communications. Coverage: United Kingdom. Offices in Leeds and London. Projects across commercial property, retail, shopping centres, mixed-use developments, offices, leisure destinations, regeneration, and place marketing. Focus: Strategic branding, placemaking, customer experience, digital strategy, and integrated marketing for commercial property, retail, mixed-use developments, and destination brands. Expertise: Brand strategy; Property branding; Place branding; Destination marketing; Commercial real estate marketing; Customer experience (CX); Placemaking; Digital strategy; Website design and development; UX/UI; Creative design; Marketing communications; PR; Content marketing; Community engagement; Stakeholder engagement. ## Insights - [THE POWER OF PLACEMAKING](https://bewonder.co.uk/insights/the-power-of-placemaking/) - In a world where so much of our time is spent online, real-world experiences still matter - [The Experience Advantage](https://bewonder.co.uk/insights/the-experience-advantage/) - Creating Moments That Build Communities - [Beyond Service](https://bewonder.co.uk/insights/beyond-service/) - Creating Customer Experiences That Transform Commercial Real Estate - [IMAGINATION AND Ai](https://bewonder.co.uk/insights/imagination-and-ai/) - Embracing the creative future - [Designing for Charities](https://bewonder.co.uk/insights/designing-for-charities/) - How to stand out in a crowded non-profit space - [All you want for Christmas - Bewonder*](https://bewonder.co.uk/insights/all-you-want-for-christmas/) - Have they the same power and impact. - [Environment, a creative canvas](https://bewonder.co.uk/insights/environment-a-creative-canvas/) - Is sustainability the secret to unforgettable places - [Reimagining Property & Place](https://bewonder.co.uk/insights/reimagining-property-place/) - Why Imagination is the Essential Ingredient in Property Development - [Building User & Website Bonds](https://bewonder.co.uk/insights/building-user-website-bonds/) - Turning transactional visits into memorable experiences. - [The Industrial Evolution](https://bewonder.co.uk/insights/the-industrial-evolution/) - Space that means business - [Blooming with purpose](https://bewonder.co.uk/insights/blooming-with-purpose/) - Crafting a fresh content strategy for 2025 ## Our work - [Windsor Great Park](https://bewonder.co.uk/our-work/windsor-great-park/) - Capturing timeless elegance online - [SUGAR HOUSE ISLAND](https://bewonder.co.uk/our-work/sugar-house-island/) - The sweet smell of success - [Fareham Industrial Park](https://bewonder.co.uk/our-work/fareham-industrial-park/) - Branding with purpose - [JLL](https://bewonder.co.uk/our-work/jll/) - A signage solution for all seasons - [ONE KINGDOM STREET](https://bewonder.co.uk/our-work/one-kingdom-street/) - Creating a sense of place - [78 St James Street](https://bewonder.co.uk/our-work/78-st-james-street/) - Feeling the brand - [MAILBOX](https://bewonder.co.uk/our-work/mailbox-2/) - Creating a thriving occupier community - [HSBC](https://bewonder.co.uk/our-work/hsbc/) - Creating positive change - [Globally Leading Financial Services](https://bewonder.co.uk/our-work/globally-leading-financial-services/) - Premium service with purpose - [Reading Gateway](https://bewonder.co.uk/our-work/reading-gateway/) - Boosting brand visibility online - [STELLA9ELMS](https://bewonder.co.uk/our-work/stella9elms/) - Capturing the essence of Italian living - [ROYAL LONDON](https://bewonder.co.uk/our-work/royal-london/) - Putting customer experience at the heart of business success - [The Acre](https://bewonder.co.uk/our-work/the-acre/) - Defining a joyful experience - [The Galleries](https://bewonder.co.uk/our-work/the-galleries/) - This is how we roll - [Union Square](https://bewonder.co.uk/our-work/union-square-2/) - A wellness weekender to remember - [Jackson Square](https://bewonder.co.uk/our-work/jackson-square/) - A creative signage solution - [INDUSTRIA](https://bewonder.co.uk/our-work/industria/) - Setting the standard for the industrial market - [CALEDONIA PARK](https://bewonder.co.uk/our-work/caledonia-park-3/) - Connecting people and place - [Centrale & Whitgift](https://bewonder.co.uk/our-work/centrale-whitgift-2/) - Creating a summer destination - [Chineham Shopping](https://bewonder.co.uk/our-work/chineham-shopping/) - Celebrating the love of lunch ## Pages - [Cookie Policy](https://bewonder.co.uk/cookie-policy/) - cookie policy - [%sitename% %sep% %sitedesc%](https://bewonder.co.uk/) - Delivering insight, creativity and impact to property and place - [Our Expertise](https://bewonder.co.uk/our-expertise/) - Connecting people and place Creative Customer Experience Digital Marketing & Comms Placemaking Signage & Wayfinding - [Privacy policy](https://bewonder.co.uk/privacy-policy/) - Privacy policy Who we are Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. Our commitment to privacy  We take our responsibility to protect the personal information provided to us seriously. This statement explains how we do that. It sets out what \[…\] - [Signage & Wayfinding](https://bewonder.co.uk/signage-wayfinding/) - ENHANCINGTHE JOURNEY Our approach to signage, wayfinding and manifestations is driven by a single philosophy: making peoples journey as smooth and enjoyable as possible whilst enhancing it’s environment. EXPERTISE Destination reviewSignage & Wayfinding strategyLocal authority liaison (planning)Production & Installation WHAT WE DO We create inspiring wayfinding that guides and help navigate people and deliver social \[…\] - [Thank you](https://bewonder.co.uk/thank-you/) - thank you! just imagine where we could go leeds 12 Wellington PlaceLeeds, LS1 4AP hello@bewonder.co.uk+44 (0)113 244 6440 london 30 Warwick Street, Soho,London, W18 5NH hello@bewonder.co.uk+44 (0)20 7493 6040 - [Customer Experience](https://bewonder.co.uk/customer-experience/) - we drive a people first mindset We offer a comprehensive approach to enhancing Customer Experience (CX) in the property management sector. Our expertise helps to create a competitive advantage and foster long-term customer satisfaction. EXPERTISE Property Management CX Strategy DevelopmentExperience Audit and Mystery ShoppingCustomer Journey MappingVoice of the Customer Surveys & WorkshopsCustomer Experience TrainingService Partner \[…\] - [Our People](https://bewonder.co.uk/our-people/) - this is the bewonder* way The Bewonder* way makes the difference between the ordinary and the unforgettable. 01.PEOPLE We’re experts with a collective mix of curiosity, knowledge, playfulness and imagination that inspires and drives innovation. 02.CULTURE We nurture an environment of opportunity where our people are encouraged and empowered to realise their potential. 03.AMBITION Our \[…\] - [Work](https://bewonder.co.uk/our-work/) - [Marketing & Communication](https://bewonder.co.uk/marketing-communication/) - WE CRAFT AMAZING COMMS We craft distinctive and memorable communications for your brand that stimulate growth by generating awareness, interest and action. EXPERTISE Insight & AnalysisStrategy DevelopmentCampaign Design ManagementSocial MediaActivations & EventsCopywritingComms Support Our creative marketing team can work with you to define and deliver your strategic plans by helping you better understand your customers \[…\] - [Values](https://bewonder.co.uk/values/) - OurValues Our values are key to the work we do and what we share across our team. 01. COLLABORATION We work as one, committed to the success of our clients and each other. 02. TENACITY Our collective determination drives our relentless pursuit of excellence. 03. CURIOSITY We know that being curious fires the imagination, that’s \[…\] - [Creative](https://bewonder.co.uk/creative/) - WE build bonds with brands We’ll create, develop and articulate your brand – from how it looks, to telling its story and ensuring it stays true across all touch points. EXPERTISE Brand StrategyVisual IdentityBrand CreationBrand ExperienceBrand StorytellingMotion & Animation WHAT WE DO People are drawn to those brands that stir something inside them. That deliver \[…\] - [Team](https://bewonder.co.uk/team/) - meet the team We are a close–knit team of talented strategists, digital specialists, customer experience experts, designers and client service professionals. - [Digital](https://bewonder.co.uk/digital/) - we develop engaging digital experiences Creating digital and content led experiences that engage key audiences and build lasting connections and loyalty for your brand. EXPERTISE Analysis, Insight & StrategyWireframesWebsitesUser Experience (UX & UI)ContentTechnical DirectionEmailData Management Creating memorable digital experiences to help set your brand and place apart is what excites us. Whether a website, email \[…\] - [Placemaking](https://bewonder.co.uk/placemaking/) - we define thedestination Re-imagining the built environment through engagement and enlivenment to create memorable destination experiences for the people that use your place and space. EXPERTISE Placemaking StrategyCommunity StrategyExperiential ActivationsEvent ManagementSignage & WayfindingLocal Authority & Stakeholder Liaison From customer and community engagement programmes to standout experiential placemaking, our team will work with you to provide \[…\] - [Contact](https://bewonder.co.uk/contact/) - just imagine what we could do together leeds 12 Wellington PlaceLeeds, LS1 4AP hello@bewonder.co.uk+44 (0)113 244 6440 london 30 Warwick Street, Soho,London, W1B 5NH hello@bewonder.co.uk+44 (0)20 7493 6040 ## Team - [Lucy Amann](https://bewonder.co.uk/team/lucy-amann/) - Lucy has acquired significant experience across digital communications and marketing, and has a passion for knowing just what the latest generations require from a space. - [Grace Caswell](https://bewonder.co.uk/team/grace-caswell/) - Grace works closely with our suppliers, supporting operational efficiencies and supply partner relations as well as assisting with day-to-day operational duties. - [Sally Sookia](https://bewonder.co.uk/team/sally-sookia/) - As head of Bewonder*, Sally drives our commitment to delivering truly inspiring experiences for our clients and their audiences, local and global communities and key stakeholders. - [Gareth Vincent](https://bewonder.co.uk/team/gareth-vincent/) - Gareth brings property management expertise to customer experience project delivery. He supports CX improvement initiatives across diverse client portfolios, translating customer insight into actionable strategies that enhance operational excellence and occupier satisfaction. - [Ian Harvey](https://bewonder.co.uk/team/ian-harvey/) - A Strategic Senior Marketeer with 18+ years leading UK property marketing across residential, retail, mixed-use, commercial, hospitality and leisure sectors. Expert in placemaking, lifecycle marketing and digital ecosystems to drive engagement and asset value. - [Alan Rothera](https://bewonder.co.uk/team/alan-rothera/) - Alan works directly with the Creative Services Director and is responsible for guiding the creative output of Bewonder*. Alan’s role is to make sure we not only deliver expectations but exceed them. - [Jennifer Wong](https://bewonder.co.uk/team/jennifer-wong/) - Jennifer has worked across different industries including education, publishing and facilities management, where she gained hands-on experience in digital marketing, PR and campaign execution. With a background in Business Management, Jennifer delivers both strategic thinking and creativity to projects. - [Max Stocks](https://bewonder.co.uk/team/max-stocks/) - Max is our digital artist. A love of all things creative, he uses design, illustration, animation and video to promote brands by telling engaging visual stories. - [James Wield](https://bewonder.co.uk/team/james-wield/) - James has taken control of Bewonder*’s email marketing and is eager to expand his knowledge and experience in the digital industry. - [Enam Anku](https://bewonder.co.uk/team/enam-anku/) - Enam brings unwavering enthusiasm and interest to every campaign. With strong experience, he thrives in relationship building, campaign coordination, digital content creation and performance analysis. He is eager to provide the best service possible. - [Molly Orviss](https://bewonder.co.uk/team/molly-orviss/) - Molly builds strong and trusting relationships with clients and stakeholders. Shortlisted for the Young Achiever of the Year SCEPTRE Award, Molly prides herself on her communication skills and ‘can do’ attitude. - [Murad Bushnaq](https://bewonder.co.uk/team/murad-bushnaq/) - Brave in his thinking, Murad enjoys nothing more than developing innovative marketing campaigns that move the dial on customer and stakeholder engagement, creating long-term socio-economic advantages for local communities. - [Alice Leeton](https://bewonder.co.uk/team/alice-leeton/) - Alice takes great pride in the originality of her ideas and developing campaigns and events that excite and engage whilst delivering strong ROI both on and offline. - [Izzi Stannett](https://bewonder.co.uk/team/izzi-stannett/) - Izzi has a passion for building strong relationships and thrives on understanding client needs to help deliver creative, innovative campaigns and events that exceed expectations. - [Rebecca Goreham](https://bewonder.co.uk/team/rebecca-goreham/) - Rebecca is a community subject matter expert delivering community strategies and activation across a range of client sites. She is people focused, and experience driven. - [Beth Mairs](https://bewonder.co.uk/team/beth-mairs/) - Beth brings a genuine passion for creating exceptional events and is excited to deliver memorable experiences for both customers and clients. - [Beth Robinson](https://bewonder.co.uk/team/beth-robinson/) - Our finance and operations ‘go to’. Responsible for managing client budgets, driving operational efficiencies and supply partner relations. Beth is the beating heart of Bewonder*. - [Haley Egusquiza](https://bewonder.co.uk/team/haley-egusquiza/) - Haley supports the delivery of customer experience strategy across client portfolios, helping bring insight, empathy, and creativity into every touchpoint. She brings a background in flexible workspace and a passion for designing thoughtful, people-first experiences. - [David Crawford](https://bewonder.co.uk/team/david-crawford/) - Having grown and developed Bewonder*’s talented digital team in new and exciting ways, David brings 20+ years of digital leadership having led and worked with national and international brands. - [Emma-Kate Rowley](https://bewonder.co.uk/team/emma-katerowley/) - Emma-Kate is a skilled customer experience professional with excellent attention to detail and a strong commitment to client satisfaction. - [Anna Rippin](https://bewonder.co.uk/team/anna-rippin/) - Anna’s infectious positivity and drive for creativity has seen her develop strong stakeholder relationships. Anna is passionate about sustainability with campaigns winning a national awards. - [Jamie Briggs](https://bewonder.co.uk/team/jamie-briggs/) - Jamie brings a meticulous approach to creativity, crafting visually striking and engaging campaigns across our diverse portfolio of commercial, retail, and residential properties. - [Gareth Bond](https://bewonder.co.uk/team/gareth-bond/) - Gareth’s WordPress Development expertise help to build and maintain our websites using bespoke designs and improved user experience with front end and back end development. - [Robert Pal](https://bewonder.co.uk/team/robert-pal/) - Rob is a hugely experienced web designer building functional websites to help businesses move forward. From brochure websites to eCommerce websites, he’s built them all. - [Rich Stephenson](https://bewonder.co.uk/team/rich-stephenson/) - Richard has a natural flair for crafting brands and identities that inspire, enthuse and impress, creating evocative campaigns that influence perceptions and change behaviours. - [Rav Heer](https://bewonder.co.uk/team/rav-heer/) - With Ravinder’s experience in executive support and her exceptional skills are what helps make our business run smoothly behind the scenes. - [Emma Boulter](https://bewonder.co.uk/team/emma-boulter/) - Emma’s designs are dynamic and evocative, creating visual impact and powerful emotional experiences between brands and their audiences – meeting customer needs and driving commercial success. - [David Kemp](https://bewonder.co.uk/team/david-kemp/) - Dave is responsible for managing delivery of output from the Bewonder* studio to media owners and publications, estimating and costing work. Dave delivers on time and right first time. - [Brad Keeton](https://bewonder.co.uk/team/brad-keeton/) - Brad’s passion is branding and bringing big ideas to life. Brad’s creative expression understands the importance of considered and commercially viable design evident in his high-quality solutions. - [Julie McGee](https://bewonder.co.uk/team/julie-mcgee/) - Julie’s passion is providing inspiring brand experiences that engage people through creative thinking, design and activation. Julie delivers memorable experience strategies across residential, commercial, industrial and retail sectors. - [David Woodman](https://bewonder.co.uk/team/david-woodman/) - David has a proven track record of delivering best-in-class customer experiences by helping clients better understand and measure the behaviours and motivations of their customers. - [Anna Cross](https://bewonder.co.uk/team/annacross/) - With a wealth of retail marketing experience, Anna’s knows how to engage key audiences and stakeholders with her unique appreciation for how effective F&B occupiers operate. - [Nicola Edmondson](https://bewonder.co.uk/team/nicola-edmondson/) - Nicola oversees the entire creative process, orchestrating excellence in every aspect of the process to surpass client expectations. Her coordination of talent, processes, and technology turns ideas into remarkable masterpieces, within time and budget constraints.